Terms of service
Welcome to Nova Coaching. By accessing or using our website and services, you agree to be bound by the following terms and conditions:
1. Acceptance of Terms
By using the Nova Coaching website and services, you agree to comply with and be bound by these terms and conditions, as well as any other policies or guidelines that may be applicable to specific sections of the website or services provided.
2. Services
Nova Coaching provides coaching services designed to support individuals navigating high-conflict relationships and related challenges. Our services include, but are not limited to, individual coaching sessions, coaching packages, and online resources. All services are provided on an as-is basis and are subject to availability.
3. Confidentiality
We are committed to maintaining the confidentiality of our clients. All personal information shared during coaching sessions will be kept confidential and will not be disclosed to third parties without your consent, except as required by law.
4. Payment Terms
All coaching packages and sessions must be paid for in advance unless otherwise agreed upon. We accept payments through Stripe via Paperbell, our scheduling and client portal. Up-front payments for multiple sessions may be eligible for a discount, as specified in the package details.
5. Cancellations and Refunds
Cancellations must be made at least 24 hours in advance to avoid being charged for the session. Refunds for coaching packages are available if requested within 7 days of purchase, minus the cost of any sessions already provided. No refunds will be given after this period.
6. Rescheduling
Clients may reschedule sessions with at least 24 hours’ notice. Rescheduling requests made with less than 24 hours’ notice may result in a forfeited session.
7. Disclaimer
The services provided by Nova Coaching are intended for informational and educational purposes only and are not a substitute for professional legal, medical, or psychological advice, diagnosis, or treatment. We do not guarantee any specific results from our coaching services.
8. Limitation of Liability
To the maximum extent permitted by law, Nova Coaching shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, even if we have been advised of the possibility of such damages.
9. Intellectual Property
All content and materials on the Nova Coaching website, including text, graphics, logos, and images, are the property of Nova Coaching and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
10. Modifications
Nova Coaching reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the revised terms.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United States and the State of Colorado, and you agree to submit to the exclusive jurisdiction of the courts in the State of Colorado.
12. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at info@novacoaching.com.